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Compliance check creation, regardless was it successful or not, results into webhooks delivered to the registered addresses.

Completed

When identity compliance check completes, either with Approved or Rejected KYC status, system sends IdentityComplianceCheck_Completed webhook.
{
  "type": "IdentityComplianceCheck_Completed",
  "organizationId": "clwf218k000001wrwr7dvi9wp",
  "timestamp": 1740071905278,
  "data": {
    "id": "cm7dlpeon000kp925og708phy",
    "identityId": "cm7dloxy8000gp925tzej8sxk",
    "status": "Approved",
    "metadata": {
      "hasAcceptedTos": true,
      "rejectionReason": []
    }
  }
}
{
  "type": "IdentityComplianceCheck_Completed",
  "organizationId": "clwf218k000001wrwr7dvi9wp",
  "timestamp": 1740071905278,
  "data": {
    "id": "cm7dlpeon000kp925og708phy",
    "identityId": "cm7dloxy8000gp925tzej8sxk",
    "status": "Rejected",
    "metadata": {
      "hasAcceptedTos": true,
      "rejectionReason": [
        {
          "developer_reason": "Identity cannot be verified against third-party databases",
          "reason": "Your information could not be verified",
          "created_at": "2025-02-18T15:17:45.293Z"
        },
        {
          "developer_reason": "No government ID detected",
          "reason": "Cannot validate ID -- upload a clear photo of the full ID ",
          "created_at": "2025-02-18T15:17:45.293Z"
        }
      ]
    }
  }
}
Changes during compliance check process are reflected via IdentityComplianceCheck_Updated webhooks, e.g. when a customer accepts terms of service or there is a change in KYC status.

Updated

{
  "type": "IdentityComplianceCheck_Updated",
  "organizationId": "clwf218k000001wrwr7dvi9wp",
  "timestamp": 1740071905278,
  "data": {
    "id": "cm7dlpeon000kp925og708phy",
    "identityId": "cm7dloxy8000gp925tzej8sxk",
    "status": "UnderReview",
    "metadata": {
      "hasAcceptedTos": true,
      "rejectionReason": []
    }
  }
}
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